Re-activate Non Responsive Patients; Technology that Pays for Itself

Action Run is an online e-service that contacts and re-activates non-responsive patients. This is not a new idea, what is new are the tools that ActionRun has developed and applied to this task. Early attempts to use digital technology to re-activate patients simply automated the tasks we had sought to do with paper records. That is […]

REAL Recall – Recall Systems For The Modern Practice

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REAL Recall – Matching Advancements in Practice Management and Clinical Dentistry Dentistry has been practiced since 7,000 BC and “Modern” dentistry began with the establishment of the first dental school, Baltimore College of Dental Surgery, in 1840.  Since that time, now nearly 170 years later, clinical knowledge and technology have advanced considerably. Today’s dental office […]

Your Secret Weapon…Obnoxiously Detailed Narratives

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You’ve experienced it before…the dreaded letter from a patient’s insurance company: We need more information, there is not enough evidence of need, please send us a diagnostic film (after you have initially sent one!). Several things are critical when submitting dental claims on behalf of your patient: Most patients are unaware that employers set the […]