Implement Spot Awards in your practice

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Most leaders appreciate the value of encouraging the hearts of their employees. Companies and business owners adopt a variety of recognition tools. In this article we discuss the values of a technique called Spot Awards and explore how they should be used, how they are often misused and how unlikely it is that they are abused by the employees.

Facebook Business Page: Do I Really Need It?

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One of the questions asked often is:  “I already have a Profile page on Facebook, do I really need a Facebook Business Page?” That’s sort of like the question (in dentistry) “Do I really need to floss?” You know the answer ….Only the teeth you want to keep!! Originally, Facebook was only for making connections, [...]

Patients Prefer e-Reminders

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NO-SHOWS – a classic issue which has plagued dental practices since the time of good ol’ G.V. Black. No-shows are frustrating and expensive. You can get militant and charge patients if they no-show. That’s a great way to create pleasant Kumbayah relationships. You can be proactive and call everybody on the schedule a few days [...]