Many private practice professionals will look to new marketing strategies to help expand their customer base. This is important, but it’s also important to consider how to retain patients you’ve already earned. Here are some tips to help you improve patient relations, and in turn, retention in 2016. Stay on Schedule According to Software Advice, […]
2016 is the year to “Go Paperless” Stop putting it off, going paperless can save you tens of thousands of dollars. Make it a New Year’s goal – paperless in 2016. My comprehensive technology guide, “How to go paperless in the dental office” will answer the basic question…Why bother? It then provides step by step help in […]
Creating a collegial atmosphere: Tips on how to resolve conflicts with healthy debate.
Happy New Year! I hope you had a relaxing holiday and are back to an exciting start for 2016. For some of you this might also be the start of a fiscal year and you might be considering employee performance appraisals. This topic is a logical, structured way to approach performance appraisals. In appraising an […]
As a consultant, one of the first things I normally do with a new client is to work with the front desk team to set up a system to track new patient referral sources. This often requires making sure the health history includes a question about referring, the front desk team asks new patients on […]
“We need to improve our communication” — it’s a refrain we hear often in our line of work. Sound familiar? Does your company/department/team have this “communication thing” licked? Probably not. Of course, “improving communication” is a pretty diffuse phrase. It encompasses everything from “please use the ‘reply all’ function in Outlook judiciously” to “have the […]