3 Reasons You Can’t Just Ask Customers What They Want

what-customers-want

From TechCrunch: “The first reason you can’t just ask customers what they want is that they aren’t always attuned to what they really need. Steve Jobs famously said, “People don’t know what they want until you show it to them.” via 3 Reasons You Can’t Just Ask Customers What They Want | TechCrunch. I first […]

Keyboard Asepsis

keyboard-asepis

Computer keyboards are notorious grunge hideouts. Many studies have found keyboards to be covered with grime and crawling with germs. Incidentally the filthiest keyboards were found in lawyer’s offices, but that is another story. As dentists we have an obligation to keep our treatment room computers clean and germ free. There are various ways of […]

Reputational Management

reputational-management

If you find that you have some negative malicious reviews online what can you do? Actually it is easier to tell you what not to do.

ADA Benefit Plan Analyzer

ada-benefit-plan-analyzer

The ADA Benefit Plan Analyzer is a tool meant to help you analyze the financial impact of a payer’s rates to your practice. It is based on information and assumptions provided by you regarding the payer’s reimbursement rates and restrictions as well as your practice’s goals and its financial situation.  via CPS-APP12 – ADA Benefit […]

Overcoming 6 Business Paralysis Areas

Overcoming 6 Business Paralysis Areas

6 Business Paralysis Areas That Can Kill Your Business The month of September is my mentor’s month for one of her retreats and this one is on mindset. Even though I wasn’t able to be there in person, she has been sharing insights into our mindset all month long. This has caused me to be […]

The Power of Electronic Conversations

e-conversations

Many an article has been written about the shortcomings of electronic communication and how it has displaced face-to-face communication. We are all aware that telephone calls and personal visits have been substituted by text messages and emails. Many loathe the trend, while others have embraced it. Most will admit that while electronic communication provides convenience […]

Health Care Provider Preparedness Checklist for Ebola Virus Disease

Health Care Provider Preparedness Checklist for Ebola Virus Disease

Health Care Provider Preparedness Checklist for Ebola Virus Disease Modern PracticeMore Posts

Saved by the Cloud… or not

saved by the cloud... or not

When you visit a medical or dental office in the future you won’t be handed a clip board and paper forms, all your personal and medical data will be stored on the cloud. The medical / dental office will merely request a download and all the data will be available instantly. No forms, no guessing […]

Key Marketing Strategies to Successfully Differentiate Yourself from Everybody Else

Key Marketing Strategies to Successfully Differentiate Yourself from Everybody Else

In online marketing, one of the most powerful elements is to determine something that will set you apart from the rest. You may be thinking, “But Livvie, I’m just like everybody else. I don’t really have anything that sets me apart.” First: Let me say to you that you have more right there at your […]

Increase your bottom line: Analyze dental insurance reimbursements

analyzing dental insurance reimbursement

Analyzing dental insurance reimbursements may increase your bottom line: Three tactics to consider PPO insurance is often one of the largest problems in a dental practice. While operating costs are on the rise, dental insurance reimbursements have stayed stagnant. In order to keep your practice on a profitable track, you’ll need to analyze, from time […]