Patients Like Email

patients like email

Did you know? 58% of consumers start their online day by reading their emails. 76% of dental patients said email is the best way for companies to communicate with them.

Stop the Stress! 9 Tips for Increasing Work Happiness

Stop the stress with these tips

Everyone deserves to love what they do and be happy at work. After all, we spend nearly half of our waking hours there! But life has a habit of stressing us out, and then work piles even more obligations onto our teetering pile of To-Dos, Must-Dos, and (eek!) Past-Dues. Sometimes it’s just difficult to feel alert and excited when we arrive at the office each morning.

Hygiene Codes to Maximize Insurance Benefits

hygiene-code

Picture this: your hygienist has a full day of patients. A couple of S/RPs, a couple of new patients, and some nice recalls. Ahh… it’s a beautiful thing. But wait! What’s that I see here? She hasn’t been using the correct CDT codes for her procedures. Oh no! Poor coding is about more than just […]

Leveraging the OODA Loop to Create Strategic Advantage

cust-feedback-action

“You have 15 minutes to get your hand off my knee.” Many years ago, when I was much younger, my first girlfriend offered up this ultimatum on one of our first dates. I thought it was funny back then and it stuck with me, not just because of the humor, but rather because of what […]

Overcoming “I’ll Think About It”

educate-patient

We are living in a volatile economy to say the least. Uncertainty about healthcare, economic woes, the daily grind and other outside stressors are enough to discourage anyone as we try to run successful and productive dental practices. All this being said, it does not sway us in our belief that your patients can and will say yes to treatment. It is up to you to make it possible.

Technology Acquisition, Finance, and Training

tech-mistakes

Dentists are acquiring technology at unprecedented rates for a number of very good reasons.  Primary drivers are the rate advancement of technology itself, coupled with meaningful value that can be delivered relative to legacy technology. Larry Emmott makes the value of training crystal clear in his Ten Most Common Mistakes Dentists Make Using Technology. I […]

3 Simple Ways to Improve Your Patient Relations

patient retention appreciation

Many private practice professionals will look to new marketing strategies to help expand their customer base. This is important, but it’s also important to consider how to retain patients you’ve already earned. Here are some tips to help you improve patient relations, and in turn, retention in 2016. Stay on Schedule According to Software Advice, […]

Guide to “Going Paperless”

paperless-4

2016 is the year to “Go Paperless” Stop putting it off, going paperless can save you tens of thousands of dollars. Make it a New Year’s goal – paperless in 2016. My comprehensive technology guide, “How to go paperless in the dental office” will answer the basic question…Why bother?  It then provides step by step help in […]

The Price of a Collegial Atmosphere

collegial-atmosphere

Creating a collegial atmosphere: Tips on how to resolve conflicts with healthy debate.

Employee Performance is not just about Results

employee-appraisal

Happy New Year! I hope you had a relaxing holiday and are back to an exciting start for 2016. For some of you this might also be the start of a fiscal year and you might be considering employee performance appraisals. This topic is a logical, structured way to approach performance appraisals. In appraising an […]