• what-customers-want

    3 Reasons You Can’t Just Ask Customers What They Want

    Wednesday, December 17, 2014

    From TechCrunch: “The first reason you can’t just ask customers what they want is that they aren’t always attuned to what they really need. Steve Jobs famously said, “People don’t know what they want until you show it to them.” via 3 Reasons You Can’t Just Ask Customers What They Want | TechCrunch. I first […]

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  • keyboard-asepis

    Keyboard Asepsis

    Wednesday, December 10, 2014

    Computer keyboards are notorious grunge hideouts. Many studies have found keyboards to be covered with grime and crawling with germs. Incidentally the filthiest keyboards were found in lawyer’s offices, but that is another story. As dentists we have an obligation to keep our treatment room computers clean and germ free. There are various ways of […]

    Read More
  • reputational-management

    Reputational Management

    Wednesday, December 3, 2014

    If you find that you have some negative malicious reviews online what can you do? Actually it is easier to tell you what not to do.

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  • ada-benefit-plan-analyzer

    ADA Benefit Plan Analyzer

    Wednesday, November 19, 2014

    The ADA Benefit Plan Analyzer is a tool meant to help you analyze the financial impact of a payer’s rates to your practice. It is based on information and assumptions provided by you regarding the payer’s reimbursement rates and restrictions as well as your practice’s goals and its financial situation.  via CPS-APP12 – ADA Benefit […]

    Read More
  • Overcoming 6 Business Paralysis Areas

    Overcoming 6 Business Paralysis Areas

    Tuesday, November 11, 2014

    6 Business Paralysis Areas That Can Kill Your Business The month of September is my mentor’s month for one of her retreats and this one is on mindset. Even though I wasn’t able to be there in person, she has been sharing insights into our mindset all month long. This has caused me to be […]

    Read More
  • e-conversations

    The Power of Electronic Conversations

    Wednesday, November 5, 2014

    Many an article has been written about the shortcomings of electronic communication and how it has displaced face-to-face communication. We are all aware that telephone calls and personal visits have been substituted by text messages and emails. Many loathe the trend, while others have embraced it. Most will admit that while electronic communication provides convenience […]

    Read More
  • saved by the cloud... or not

    Saved by the Cloud… or not

    Wednesday, October 22, 2014

    When you visit a medical or dental office in the future you won’t be handed a clip board and paper forms, all your personal and medical data will be stored on the cloud. The medical / dental office will merely request a download and all the data will be available instantly. No forms, no guessing […]

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  • Key Marketing Strategies to Successfully Differentiate Yourself from Everybody Else

    Key Marketing Strategies to Successfully Differentiate Yourself from Everybody Else

    Wednesday, October 15, 2014

    In online marketing, one of the most powerful elements is to determine something that will set you apart from the rest. You may be thinking, “But Livvie, I’m just like everybody else. I don’t really have anything that sets me apart.” First: Let me say to you that you have more right there at your […]

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  • analyzing dental insurance reimbursement

    Increase your bottom line: Analyze dental insurance reimbursements

    Wednesday, October 1, 2014

    Analyzing dental insurance reimbursements may increase your bottom line: Three tactics to consider PPO insurance is often one of the largest problems in a dental practice. While operating costs are on the rise, dental insurance reimbursements have stayed stagnant. In order to keep your practice on a profitable track, you’ll need to analyze, from time […]

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  • yelp_review

    6 Yelp survival skills that every dentist should know

    Wednesday, September 24, 2014

    Dr. Johnson’s epic battle with the Yelp review filter* PROLOGUE Dr. Johnson is a dentist in Philadelphia who has been practicing for more than 30 years. He has treated thousands of patients over his career. One day in 2013, he Googled himself, and to his dismay, only one person had left him a review on […]

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Articles

what-customers-want
Dec
17

3 Reasons You Can’t Just Ask Customers What They Want

From TechCrunch: “The first reason you can’t just ask customers what they want is that they aren’t always attuned to what they really need. Steve Jobs famously said, “People don’t know what they want until you show it to them.” via 3 Reasons You Can’t Just Ask Customers What They Want | TechCrunch. I first […]

keyboard-asepis
Dec
10

Keyboard Asepsis

Computer keyboards are notorious grunge hideouts. Many studies have found keyboards to be covered with grime and crawling with germs. Incidentally the filthiest keyboards were found in lawyer’s offices, but that is another story. As dentists we have an obligation to keep our treatment room computers clean and germ free. There are various ways of […]

reputational-management
Dec
3

Reputational Management

If you find that you have some negative malicious reviews online what can you do? Actually it is easier to tell you what not to do.

ada-benefit-plan-analyzer
Nov
19

ADA Benefit Plan Analyzer

The ADA Benefit Plan Analyzer is a tool meant to help you analyze the financial impact of a payer’s rates to your practice. It is based on information and assumptions provided by you regarding the payer’s reimbursement rates and restrictions as well as your practice’s goals and its financial situation.  via CPS-APP12 – ADA Benefit […]

Overcoming 6 Business Paralysis Areas
Nov
11

Overcoming 6 Business Paralysis Areas

6 Business Paralysis Areas That Can Kill Your Business The month of September is my mentor’s month for one of her retreats and this one is on mindset. Even though I wasn’t able to be there in person, she has been sharing insights into our mindset all month long. This has caused me to be […]

e-conversations
Nov
5

The Power of Electronic Conversations

Many an article has been written about the shortcomings of electronic communication and how it has displaced face-to-face communication. We are all aware that telephone calls and personal visits have been substituted by text messages and emails. Many loathe the trend, while others have embraced it. Most will admit that while electronic communication provides convenience […]