• Living Core Values  Deliver Better Patient Experiences

    How Living Core Values Delivers Better Patient Experiences

    Wednesday, March 25, 2015

    We live in an experience economy. People pay more for a great experience. Bad brand experiences are like a kiss of death. Not only do people enjoy talking about bad experiences, the Internet allows people to share them quickly and freely through their social networks. Consistently delivering a positive experience in your practice begins with […]

    Read More
  • mind-those-Qs

    Mind those Q’s

    Wednesday, March 18, 2015

    A few months ago, Tom Friedman, a New York Times columnist, wrote an article on how the hiring practices at Google have changed from focusing on GPAs and graduates from prestigious schools to a broader index of indicators. That motivated us to formalize a framework that we have informally used over the years. Would you […]

    Read More
  • 21 Ways to Make Your Dental Practice More Profitable

    21 Ways to Make Your Dental Practice More Profitable

    Wednesday, March 11, 2015

    Chances are, if you’ve been in the game for a while you are probably doing pretty decent revenue. But we all know that the top line revenue means nothing (well, except to those that like to brag about being a million, 2 million, or 3 million dollar practice). What matters is what you take home. […]

    Read More
  • 101 ways to grow your dental practice

    101 Ways to Grow Your Dental Practice

    Wednesday, February 25, 2015

    Let’s face it, when you think about ways that you can grow your dental practice you probably think about the same ‘ol strategies. Online Marketing. Direct Mail. Referral Incentives. But there’s so much more out there to growing your practice. You never want to rely too much on any one strategy for new patient acquisition. […]

    Read More
  • paperless tip tracking procedures with appointments

    Paperless Records Tip

    Wednesday, February 18, 2015

    Insurance CDT codes are set up by procedure and are designed primarily to track fees. However, in real life in the dental office we work on appointments not just codes. Many procedures require multiple appointments to complete. For example a traditional crown (not CAD CAM) includes a preparation and then a delivery. A denture requires […]

    Read More
  • The Importance of an Email Subject Line

    The importance of an Email Subject Line

    Wednesday, February 11, 2015

    Communicating to your patients through emails isn’t an easy task. Creating an email subject line that delivers is 99% of the battle. The email subject line plays a substantial role before and after reaching your patients’ inboxes. What’s in a subject line that makes your patients open or spam your email? Less IS more Make […]

    Read More
  • Health benefit for your employees

    The Advantages of Individual Health Insurance for Dental Practices

    Wednesday, January 28, 2015

    Most dental practices want to offer health care benefits to their employees. After all, healthcare benefits are a vital part of recruiting and retaining the best hygienists, dental assistants, and office managers. However, for many practices, group health insurance is cost prohibitive, but according to Jordan Jolley with Zane Benefits, there is a cost effective […]

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  • Does Yelp work?

    Does Yelp work?

    Wednesday, January 21, 2015

    In today’s competitive environment all dental offices must have a good understanding of how social media can work for their practices.  It is very important to gain the social media business intelligence that will drive new patient flow in the most effective manner – and that is not always easy. Net32’s annual surveys of Social Media […]

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Articles

Living Core Values  Deliver Better Patient Experiences
Mar
25

How Living Core Values Delivers Better Patient Experiences

We live in an experience economy. People pay more for a great experience. Bad brand experiences are like a kiss of death. Not only do people enjoy talking about bad experiences, the Internet allows people to share them quickly and freely through their social networks. Consistently delivering a positive experience in your practice begins with […]

mind-those-Qs
Mar
18

Mind those Q’s

A few months ago, Tom Friedman, a New York Times columnist, wrote an article on how the hiring practices at Google have changed from focusing on GPAs and graduates from prestigious schools to a broader index of indicators. That motivated us to formalize a framework that we have informally used over the years. Would you […]

21 Ways to Make Your Dental Practice More Profitable
Mar
11

21 Ways to Make Your Dental Practice More Profitable

Chances are, if you’ve been in the game for a while you are probably doing pretty decent revenue. But we all know that the top line revenue means nothing (well, except to those that like to brag about being a million, 2 million, or 3 million dollar practice). What matters is what you take home. […]

101 ways to grow your dental practice
Feb
25

101 Ways to Grow Your Dental Practice

Let’s face it, when you think about ways that you can grow your dental practice you probably think about the same ‘ol strategies. Online Marketing. Direct Mail. Referral Incentives. But there’s so much more out there to growing your practice. You never want to rely too much on any one strategy for new patient acquisition. […]

paperless tip tracking procedures with appointments
Feb
18

Paperless Records Tip

Insurance CDT codes are set up by procedure and are designed primarily to track fees. However, in real life in the dental office we work on appointments not just codes. Many procedures require multiple appointments to complete. For example a traditional crown (not CAD CAM) includes a preparation and then a delivery. A denture requires […]

The Importance of an Email Subject Line
Feb
11

The importance of an Email Subject Line

Communicating to your patients through emails isn’t an easy task. Creating an email subject line that delivers is 99% of the battle. The email subject line plays a substantial role before and after reaching your patients’ inboxes. What’s in a subject line that makes your patients open or spam your email? Less IS more Make […]