• This tango takes 3!

    This Tango Takes Three!

    Wednesday, May 4, 2016

    You, as a manager, have an obligation called stewardship and a privilege called management authority. The former requires you to care for your assets. The latter allows you to acquire and dispose of your assets. The more diligently you discharge your stewardship responsibility, the more impenitently you can exercise your management authority. But, remember, this tango takes three.

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  • patients like email

    Patients Like Email

    Tuesday, April 26, 2016

    Did you know? 58% of consumers start their online day by reading their emails. 76% of dental patients said email is the best way for companies to communicate with them.

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  • Stop the stress with these tips

    Stop the Stress! 9 Tips for Increasing Work Happiness

    Tuesday, April 19, 2016

    Everyone deserves to love what they do and be happy at work. After all, we spend nearly half of our waking hours there! But life has a habit of stressing us out, and then work piles even more obligations onto our teetering pile of To-Dos, Must-Dos, and (eek!) Past-Dues. Sometimes it’s just difficult to feel alert and excited when we arrive at the office each morning.

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  • hygiene-code

    Hygiene Codes to Maximize Insurance Benefits

    Wednesday, April 13, 2016

    Picture this: your hygienist has a full day of patients. A couple of S/RPs, a couple of new patients, and some nice recalls. Ahh… it’s a beautiful thing. But wait! What’s that I see here? She hasn’t been using the correct CDT codes for her procedures. Oh no! Poor coding is about more than just […]

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  • cust-feedback-action

    Leveraging the OODA Loop to Create Strategic Advantage

    Wednesday, March 9, 2016

    “You have 15 minutes to get your hand off my knee.” Many years ago, when I was much younger, my first girlfriend offered up this ultimatum on one of our first dates. I thought it was funny back then and it stuck with me, not just because of the humor, but rather because of what […]

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  • educate-patient

    Overcoming “I’ll Think About It”

    Wednesday, March 2, 2016

    We are living in a volatile economy to say the least. Uncertainty about healthcare, economic woes, the daily grind and other outside stressors are enough to discourage anyone as we try to run successful and productive dental practices. All this being said, it does not sway us in our belief that your patients can and will say yes to treatment. It is up to you to make it possible.

    Read More
  • tech-mistakes

    Technology Acquisition, Finance, and Training

    Wednesday, February 24, 2016

    Dentists are acquiring technology at unprecedented rates for a number of very good reasons.  Primary drivers are the rate advancement of technology itself, coupled with meaningful value that can be delivered relative to legacy technology. Larry Emmott makes the value of training crystal clear in his Ten Most Common Mistakes Dentists Make Using Technology. I […]

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  • patient retention appreciation

    3 Simple Ways to Improve Your Patient Relations

    Wednesday, February 17, 2016

    Many private practice professionals will look to new marketing strategies to help expand their customer base. This is important, but it’s also important to consider how to retain patients you’ve already earned. Here are some tips to help you improve patient relations, and in turn, retention in 2016. Stay on Schedule According to Software Advice, […]

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Articles

This tango takes 3!
May
4

This Tango Takes Three!

You, as a manager, have an obligation called stewardship and a privilege called management authority. The former requires you to care for your assets. The latter allows you to acquire and dispose of your assets. The more diligently you discharge your stewardship responsibility, the more impenitently you can exercise your management authority. But, remember, this tango takes three.

patients like email
Apr
26

Patients Like Email

Did you know? 58% of consumers start their online day by reading their emails. 76% of dental patients said email is the best way for companies to communicate with them.

Stop the stress with these tips
Apr
19

Stop the Stress! 9 Tips for Increasing Work Happiness

Everyone deserves to love what they do and be happy at work. After all, we spend nearly half of our waking hours there! But life has a habit of stressing us out, and then work piles even more obligations onto our teetering pile of To-Dos, Must-Dos, and (eek!) Past-Dues. Sometimes it’s just difficult to feel alert and excited when we arrive at the office each morning.

hygiene-code
Apr
13

Hygiene Codes to Maximize Insurance Benefits

Picture this: your hygienist has a full day of patients. A couple of S/RPs, a couple of new patients, and some nice recalls. Ahh… it’s a beautiful thing. But wait! What’s that I see here? She hasn’t been using the correct CDT codes for her procedures. Oh no! Poor coding is about more than just […]

cust-feedback-action
Mar
9

Leveraging the OODA Loop to Create Strategic Advantage

“You have 15 minutes to get your hand off my knee.” Many years ago, when I was much younger, my first girlfriend offered up this ultimatum on one of our first dates. I thought it was funny back then and it stuck with me, not just because of the humor, but rather because of what […]

educate-patient
Mar
2

Overcoming “I’ll Think About It”

We are living in a volatile economy to say the least. Uncertainty about healthcare, economic woes, the daily grind and other outside stressors are enough to discourage anyone as we try to run successful and productive dental practices. All this being said, it does not sway us in our belief that your patients can and will say yes to treatment. It is up to you to make it possible.